Menders: Love & Leadership in Healthcare

S2.E8. How to validate what you hear to build trust

January 01, 2023 Dr. Nicola De Paul Season 2 Episode 8
Menders: Love & Leadership in Healthcare
S2.E8. How to validate what you hear to build trust
Show Notes

Validate Distress & Desires.

Listening is easy, right? You know it's more complicated. Especially when you listen to the perspectives of many people who see things differently. 

Taking the time to validate the emotions beneath what you hear will help you to build trust. It also helps establish safety within your team and organizational community. 

You don't have to agree with the feedback you hear to offer your kind attention and validation of your people’s emotional experience. 

Listen to find out: 

  • Why effective listening involves acknowledging the painful and the positive
  • How validating people's distress and desires will boost your organization's creativity
  • Why you'll benefit from taking the time to listen, even when you disagree with the feedback you hear

Leadership Strategy Session: https://forms.office.com/r/ZM6Q4h7q9k

If you’re doing the internal work to transform yourself as a leader to maximize your impact on your healthcare system – I want something more for you. That is precisely why I got into working with healthcare leaders and leadership teams in the first place.

Join me for a complimentary Leadership Strategy Session (https://forms.office.com/r/ZM6Q4h7q9k) where you’ll have a chance to consider your values and develop a strategy to realign your actions with your core values.

Contact me (dr.nicoladepaul@mendinghealthsystems.com) if you have questions or want additional details about this free Strategy Session. And keep in mind…because of the very special nature of this mindfulness-based work, just a few seats are available each month!