Menders: Lead from Within with Dr. Nicola De Paul
The Menders: Lead from Within podcast engages real-world healthcare leaders in conversation to explore innovative and emotionally intelligent approaches to addressing the most complex challenge facing healthcare leaders today: how to take better care of their people.
Each episode features thought leaders in healthcare innovation, inclusive leadership, employee engagement, communication strategy, and healthy organizational practices.
Menders: Lead from Within with Dr. Nicola De Paul
Reduce physician workload by prioritizing administrative professionals with Amanda Forrester
Becoming a Voice for Change.
Highly trained administrative leaders are becoming more challenging to find. But suppose you're lucky enough to hire someone like Amanda Forrester. In that case, you'll be able to transform your healthcare system by learning to prioritize the well-being of administrative professionals within your healthcare system.
It is easy to forget that clinicians and healthcare leaders are supported by administrative professionals who manage all of the details, from our patients' arrival at our clinics to the behind-the-scenes management of access to care challenges.
Having good administrative support reduces clinician burnout. But administrative staff are often shuffled to the end of the priority list when healthcare systems strategize how to better care for their people. If your admin team is not at the top of your list of people to care for, they should be.
Empower your administrative team to work at the highest level of their ability, and your clinicians will be freed up to work at the highest level of their license. We are all in this together!
Bio: Amanda Forrester is trained in health informatics and healthcare administration. She manages administrative operations for an extensive healthcare system.